What is your Refund policy?

We offer a full refund if you are not satisfied within 3 days for ALL of our proxies. If our proxies do not work for your purpose, contact support within three days of ordering. We can try to find a solution to make our proxies work for you or we will grant a full refund. All CRYPTOCURRENCY payments are REFUNDABLE ONLY AS ACCOUNT CREDIT. WE DO NOT REFUND CRYPTOCURRENCIES.

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What version are your socks proxies?

Our socks proxies support versions 4/4.5/5.

If my proxies appear to be slow can I get them changed out?

Sure, you can refresh them in your client area, or pay for multiple refrehes. You will also get a...

When will I receive the proxies I paid for?

Most orders are processed immediately after payment, however on occasion orders may not be setup...

Do your proxies support udp protocol?

Our proxies do NOT support udp.

Can I get username & password authentication instead of IP authentication?

Yes, you can use either a username and password or IP authentication or both with our proxies.