What is your Refund policy?

We offer a full refund if you are not satisfied within 3 days for ALL of our proxies. If our proxies do not work for your purpose, contact support within three days of ordering. We can try to find a solution to make our proxies work for you or we will grant a full refund. All CRYPTOCURRENCY payments are REFUNDABLE ONLY AS ACCOUNT CREDIT. WE DO NOT REFUND CRYPTOCURRENCIES.


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How does the North American IPv4 address depletion effect proxy usage?

IPv4 address space was officially depleted on September 24, 2015. This means that no more NEW...

Can I use your proxies if I have a dynamic IP address?

Dynamic IPs usually only change when you power off your modem. As long as your IP remains...

When will I receive the proxies I paid for?

Most orders are processed immediately after payment, however on occasion orders may not be setup...

Do your proxies support UDP?

Our proxies DO NOT support UDP.

What is an authentication IP?

Authentication or authenticating IPs are the IPs of the server or computer you want to use the...