Can I authenticate from an IPv6 address?
Yes, but you'll need to open a support ticket after you're purchase and we'll add the auth IPv6 address for you. You are not able to do this through the normal control panel.
Can I switch my proxies?
Yes, you can switch your proxies out instantly by clicking the Renew Proxies button that will appear in your client product area after each billing cycle.
Can I test a proxy before purchasing?
We cannot provide free proxies for testing due to possible abuse. You can begin by purchasing 5 or 10 proxies to see how they work for your purpose. If you decide they aren't suited for your needs you can request a full refund within 3 days.
Can i use your proxies on Craigslist?
Our proxies should work fine on Craigslist, but we cannot offer any guarantee for the site, the rate of successful usage varies due to its dynamic environment. In this case, we recommend a 10 proxies package for testing. A full refund can be requested within 3 days if they don't work well for the...
Can I use your proxies on nike.com?
Yes, but we do not guarantee any type of success rate with our proxies. Our proxies may or may not work on nike.com. You can try our proxies for 3 days risk free.
Can I use your proxies with any browser?
Yes, you can use them with almost every application that supports HTTP/HTTPS proxies. If you require assistance setting up your proxies on your browser please visit the How To section.
Do you restrict your proxies in any way?
We do not allow: Fraud, Mailing, XRumer, or Torrents. ActProxy reserves the right to update and refine the list of allowed services at any time without prior notice.
How many IPs can I authenticate from?
You can authenticate from up to 8 IP addresses. Your home IP will automatically be set as your primary Auth IP during checkout. You can easily change your Auth IPs or add up to 8 total in your client area after you have purchased proxies.
In what cities are your proxies available?
We have proxies in 18 major locations in the USA and Europe, and they are:USALos Angeles, CAWilmington, DEAnaheim, CAPasadena, CALincoln, NEWoodstock, GASunnyvale, CABuffalo, NYChicago, ILSchererville, INWalnut, CAEuropeFrankfurt, DEOffenbach, DEHanau, DEKoblenz, DELondon, UKAmsterdam,...
What forms of payment do you accept?
We accept Paypal, All Major Credit Cards, bitcoin, and stripe. Other forms of payment will be implemented soon. If you have a request please open a ticket or use the Pre-sales Contact Form.
What is your Refund policy?
We offer a 3 day money back guarantee. If our proxies do not work for your purpose, contact support within three days of ordering. We can try to find a solution to make our proxies work for you or we will grant a full refund. If you're using proxies for Ticketmaster they will become usuable again...
When will I receive the proxies I paid for?
Most orders and handeld immediately after payment, however on occasion orders, most over 150 proxies, may not be setup instantly. This is due to the possible need for the rearrangement of our proxies in order for ActProxy to properly fulfill the order. Orders paid with bitcoin can take up to 1...
Alpha Geek Solutions, LLC 12759 NE Whitaker Way STE F364 Portland, OR 97230